Shipping & Delivery Policy
Thank you for shopping with LP Weld Solution. We provide international shipping for weld cleaning chemicals, polishing solutions, pickling paste, machines, and accessories. Please read this Shipping & Delivery Policy carefully before placing an order.
Order Processing
After your order is confirmed, we will arrange processing and shipment as soon as possible.
Order processing time may vary depending on product availability, order quantity, destination country, shipping method, and customs requirements.
If an item is temporarily out of stock or requires additional preparation time, we may contact you by email before shipment.
Estimated Delivery Time
The delivery time shown on our website or provided by our team is an estimated delivery time only.
We will do our best to arrange shipment and delivery within the estimated time frame. However, delivery time cannot be fully guaranteed because international shipping may be affected by factors beyond our control.
Possible Delivery Delays
LP Weld Solution is not responsible for delivery delays caused by external factors, including but not limited to:
- Customs inspection
- Import regulations
- Weather conditions
- Natural disasters
- War, conflict, or geopolitical issues
- Public holidays
- Port congestion
- Transportation interruption
- Courier or logistics company delays
- Force majeure events
- Other circumstances beyond our reasonable control
In these situations, delivery may take longer than originally estimated.
Customs, Duties and Taxes
Customers are responsible for any customs duties, import taxes, VAT, clearance fees, brokerage fees, or other charges required by the destination country or region.
These charges are not included in the product price or shipping fee unless otherwise clearly stated.
Please check your local import regulations before placing an order.
Shipping Information
Please make sure your shipping address, phone number, email address, and recipient information are accurate and complete before placing an order.
LP Weld Solution is not responsible for delivery failure, return shipment, additional shipping costs, or delays caused by incorrect or incomplete shipping information provided by the customer.
Shipping Restrictions
Some products, especially chemical liquids, pastes, and cleaning solutions, may be subject to shipping restrictions depending on the destination country, courier policy, or local import regulations.
If your order cannot be shipped due to shipping restrictions, we will contact you as soon as possible.
Damaged or Missing Packages
If your package arrives damaged, or if any item is missing, please contact us as soon as possible after receiving the package.
Please provide:
- Order number
- Photos or videos of the package
- Photos or videos of the damaged item
- Tracking number
- A clear description of the issue
We will review the information and assist you in communicating with the logistics provider where necessary.
Delivery Failure or Returned Packages
If a package is returned due to incorrect address, failed delivery attempts, refusal to accept the package, unpaid customs duties, or failure to complete customs clearance, the customer may be responsible for the related shipping costs, return shipping fees, customs fees, and reshipping costs.
Contact Us
For shipping and delivery questions, please contact us at:
Email: contact@lphuagong.com
Website: https://lphuagong.com
